Registration & Policies
How to register an account and enroll in classes:
- Visit our Parent Portal and click “Create Account” to set an email address and password. If you previously have been a student of Lake City Twisters or the formerly named Madtown Twisters East, sign into your existing account or reset your password.
- Once registered, you must view and agree to our payment policy, waiver, and customer reminders. We require a paper waiver as well as the electronic agreement.
- When logged into your Parent Portal account, navigate to “Classes.” Classes available for immediate enrollment will have an “Enroll Now” button. Classes with a prerequisite skill level will have a “Contact Us” button. You can be added to the waitlist if your desired classes are currently full.
- Once you enroll, you will be required to make a payment for the first month of class and provide autopay information. All customers must have autopay information on file. Download Form.
Your child can enroll in class at any time if space available. We will prorate you for the classes you receive that month.
Once you enroll in classes, we will consider your child continually enrolled each month unless we receive notification by the 15th of the month that you do not wish to continue onto the next month.
Please notify the front desk of any cancellations of enrollment by calling 608-245-9565 or contacting us online.
Unfortunately, we are not able to offer any refunds for missed classes. We are happy to provide you with a makeup session or one free open gym pass if you are unable to attend. Limit (2) two per student every (8) eight weeks. Please contact the front desk within 7 days of the absence to set up the makeup or to pick up your open gym pass.